RETURN, REFUND AND CANCELLATION POLICY

Returns

• Products can be returned within 7 days of receiving only if the packs are sealed and not damaged in any way.
•  Our team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed time.
• In the unlikely event that your products arrive damaged, you must email us a picture of the damaged product with the Bar Code, within 48 hours of receiving your order.
• We aim to process all returns within one (1) week. If you have any questions about your return, please contact us here
• All returns are subject to the discretion of fruitri.in

Refunds

Upon authorization of returns, we will offer you an exchange or refund. You could choose to get a full refund in the form of store credits or get a refund on your original credit or debit card used for payment in which case return shipping charges and a stocking fee might be applicable. Items that may have been damaged, defective or sent by error will be fully refunded. Refund will be processed within 7 working days from the date we receive the products back.

Cancellation

Orders which are pending for shipping can be cancelled within 2 working days from the date of placing the order. Once the order is cancelled, the refund will be processed within 7 working days.

Need help?

Contact us at support@fruitri.in for questions related to refunds and returns.